Orders that contain suit jackets and pants, 3 or more shirts or an order subtotal of $250.00 receive free shipping! All other orders will have a flat $10.00 shipping and handling charge. You may upgrade to overnight delivery for a $20.00 charge. Smaller orders that contain only accessories will be shipped out via the USPS, and charged $3.00 for s&h. All continental US orders are shipped via FedEx Ground.
What is the scott james return process?
We understand that buying things online can sometimes be tricky. You may order something that doesn't fit quite right, we are happy to exchange any merchandise for another size, without a hassle. Refunds can be issued within 30 days, from 30-60 days you will be given store credit that is good for one year.
Does scott james pay the return shipping cost for returned merchandise?
No, we do not pay the return shipping cost for exchanged merchandise. However, if you pay to send the item back to scott james, we will exchange the item and ship the replacement to you at no charge. We will employ every resource we have to ensure that your item is replaced promptly, without hassle.
We want you to be completely satisfied.
When you need to return a product to us, please follow the easy steps listed below to make sure your return is handled promptly and efficiently.
Include the merchandise you would like to exchange in a box with the original purchase receipt.
Mail or ship your package to:
scott james 173 Newbury St. Boston, MA 02116
We will contact you by e-mail when your merchandise arrives to keep you updated on your exchange/return.